Order statuses and actions on orders

Order Statuses

Order statuses in the system reflect the stage of order production.

An order goes through a certain life cycle, and each stage corresponds to a certain status in the system:

• Draft - The dentist created the order but did not send it to the laboratory for execution.

• Published - The dentist created and published the order. In this case, the laboratory received it and began its execution.

• Production - The order has been sent to production.

• Produced - The laboratory produced the order.

• Shipped - The laboratory sent the order to the dentist.

• Delivered - The dentist received the order.

• Completed - The laboratory fulfilled the order, the dentist accepted the order and paid.

• Cancelled - The order is cancelled.

Actions On Orders

Each order status has a specific set of available actions. Below is the full list of actions you can perform on orders, regardless of their current status.

• Edit the order
• Send the order to another laboratory
• Change the customer
• Work plan
• Make a copy
• Calculate salary
• Print the order
• Cancel the order
• View payment instructions
• Apply Discount
• Edit discount
• Takedown the order
• Change delivery date
• Reopen the order
• Send the order to the Dentist
• Update Tracking Number
• Pay from the doctor balance
• Mark Order As Paid
• Cancel order payment