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DSO Docs

Completed Orders

The Order is in the Completed status after being delivered to the dentist and paid.

With the order in a Completed status you can do the following:

Actions with the order

Send to another laboratory

You can send an order to another laboratory.

  1. Click the Submit button to save changes.

Add tasks to the plan

You can create a work plan when you create a new order.

If the order is in the Completed status you can add task(s) to the plan (if these tasks where missed).

Click the Actions button and select Plan Work from the list.

Select Plan Work from the list

Please, read the detailed information here.

Make a Copy

You can copy the order if you need to create a new one for the same patient (but this patient needs other services).

To copy the order do the following:

  1. Click the Actions button and select Copy from the list.

Select Copy from the list

Copied order

Here:

#E33E1B813D - is the number of the copy, #ba5f6c65de - is the number of the source.

Calculate the Salary

You can pre-calculate the compensation the technician (or technicians) will receive after completing the order.

Click the Actions button and select Payroll from the list.

In the Work summary section click on the task’s name and define the sum.

New Price

Click the Submit button.

Update the Tracking Number

You can edit the tracking number of your shipment, if needed.

To edit a tracking number, do the following:

  1. Click the Actions button and select Update Tracking Number from the list.

Select Update Tracking Number

  1. Enter a new number to the dialog.

  2. Click the Submit button.

You can print an order form listing the services and tasks you must complete.

Click the Actions button and select Print from the drop-down list.

Select Print from the list

Select order sections and click the Print button.

Select sections to print

Print the order.

The Order form to print

Cancel order payment

If necessary, you can cancel the payment for an order.

To do this, select Cancel Order Payment from the Actions dropdown menu.

Select Cancel payment

In the pop-up window, confirm your action. The order status will change to Delivered.

After the order is paid again, you need to mark it as paid, and the order status will change back to Completed.