Skip to content
DSO Docs

Production

The order is in the Production status when the laboratory starts its production process.

With the orders in the Production status, you can do the following:

Actions with the order

Edit the order

You can make changes in the order if needed.

To add/edit information in the order, do the following:

  1. Click the Actions button and select Edit from the drop-down list.

Select Edit from the list

  1. As a result, the order page appears.

  2. Make changes and click the Save button to save changes.

Save changes

Change delivery date

To change the date when the dentist must receive the produced order, do the following:

  1. Click the Actions button and select Update due at from the drop-down list.

Select Update Due At

  1. Select a new date from the calendar in the dialog.

Select A New Date

  1. Click the Submit button to save changes.

Change the Customer

You can change the customer in the order (the dentist, who created an order).

To change the customer, do the following:

  1. Click the Actions button and select Change Customer from the list.

Select Change Customer from the list

  1. Select the customer from the drop-down list.

Select customer from the list

  1. Click the Submit button to save changes.

Create a Plan Work

You can create a work plan when you create a new order.

If the order is in the Production status and doesn’t contain the work plan or you need to add a new task(s) to the plan, do the following:

  1. Create the work plan automatically or add tasks manually. Select the function you need in in the Order page.

Click to create a work plan

OR

  1. Click the Actions button and select Plan Work from the list.

Select Plan Work from the list

Please, read the detailed information here.

Make a copy

You can copy the order if you need to create a new one for the same patient (but this patient needs other services).

To copy the order do the following:

  1. Click the Actions button and select Copy from the list.

Select Copy from the list

Copied order

Here:

#E33E1B813D - is the number of the copy, #ba5f6c65de - is the number of the source.

Calculate salary

You can pre-calculate the compensation the technician (or technicians) will receive after completing the order.

Click the Actions button and select Payroll from the list.

Select Payrol from the list

Select an employee from the list and enter the salary sum.

Add Payroll Record

Click the Add button.

You can print an order form listing the services and tasks you must complete.

Click the Actions button and select Print from the drop-down list.

Select Print from the list

Define the print parameters and print the order.

The Order form to print

Cancel the Order

To cancel the order, click the Actions button and select Cancel from the drop-down list.

Select Cancel from the list

Click the OK button to confirm your action.

View the payment instructions

To view the payment instructions, do the following:

  1. Click the Payment button and select Payment Instructions from the drop-down list.

Select Payment Instructions

  1. In the dialog that appears, you can view the payment details.

  2. Click the Close button to close the dialog.

Change the price

To change the price of an order, do the following:

  1. Click the Payment button and select Adjust Price from the list.

Select Adjust Price

  1. In the Adjust Order Price dialog change the price of the order and currency (if needed).

  2. Click the Submit button to save changes.

Change the price and currency

Produce the Order

After the laboratory finishes producing the order, the status must be changed to “Produced.” To change the status, click on the Produce button.

Click the produce button

As a result, the system changes the order status to Produced.